Statement Of Work review - contract being renewed in October and SOW needs review/updating.
Reviewing drafts of new text this week. Interested in putting it out there for review by ulms-access and ispie lists until end of May and then having a draft for Eddie mid-June.
Trying to figure out a way to get stats on heaviest lending with UCs via OCLC. Running into some roadblocks. Will reach out to Dennis Massie in their research dept.
Sent out processes Unity shared for communicating with their customer service dept and escalation processes. Updated Courier Guide (Unity) also.
Will need to translate the recently received “shipping terms and conditions” into a damage claim procedure.
Still waiting on Unity to schedule a label software demo. They are having some technical issues.
Have a small CSU group reviewing this stuff. Aim to have a completed draft by end of May.
Mallory is also e-mailing with Unity customer service group about the questions she’s had about the poor service we are receiving and lack of established processes. Not a lot of responses from Unity at this point so Mallory is following up to get answers.
Positively! I e-mailed the responses to everyone. He advised submitting cases for some things and idea exchange posts for others. I submitted 3 cases. One issue (the request only able to be found if the queue is sorted to “all” instead of “active” or “completed”) I don’t think is related to conditionals and requires more analysis. Will work on this in June.
Deans are currently putting forward their nominations
Who is cycling out?
Chris, Carolyn, Astra, (Arturo would have cycled out if he were still on the committee)
Transitioning chairs from Chris to Joe - when does that happen and how?
Chris made up a gmail account specifically for this group’s content. Will figure out the username and password for the account and make up a wiki page with the login information.
Joe’s first meeting as chair is tbd. Either 5/28 (Chris’ last meeting) or 6/11. They will meet one on one to talk Chair stuff before then.