Gabriel - Didn’t address all concerns, didn’t like some of the responses
Jill - Similar feelings. Things are fine in general. Specifically response to missing item workflow - Followup with Noam
Priscilla - Not as much pushback. Just provided timelines, no discussion about workarounds in the meantime. Dismissed one issue with digital file links with longevity of availability. Wish there had been more discussion around issues
Austin - CDI issues look like they will be addressed, but only have timelines right now.
Jill - Buyouts don’t bode well regarding support resources
Kevin - Meeting went pretty well. Analytics have definite deficiencies that need to be addressed. Documentation can be tackled by ExL, speed seems to have been picking up. Difficult to provide examples in some case
The Analytics committee had to cancel this months meeting. We are working on highlighting analytic reports to share with the community while encouraging others in the system to share. A folder in the CalState Institution community will be made with theses reports. The reports, with a description of how it’s utilized at their institution and its function, will be put on the ULMS Analytics Wiki.
The DFC will focus on preparing for the 4/28 meeting with Ex Libris to discuss Discovery issues that are not related to indexing/data. Please feel free to review the Salesforce ticket descriptions in the Summary of CSU Non-Index Discovery and Primo VE Issues and send in any feedback you have that might help us improve the issue descriptions.
We hope to offer another open forum to follow up on the meetings with some of the topics discussed during the last forum - https://spaces.calstate.edu/wiki/x/CIAnow .
The FFC has completed its first round of interviews for the General Fulfillment Survey. We are now in the process of reviewing the results and organizing the material.
Continue to host Rapido workflow refreshers for resource sharing staff in the community
Investigating a potential bug with NCIP first noticed and brought to RSFC from CSU SLO (it seems it may be possible to check out requested Rapido material to incorrect patron but in the resource sharing request, it will show that it is checked out to the patron who originally requested the material, only in fulfillment will it show who it was actually checked out to).
Ex Libris recommends to switch from Full Resource Request Slip Letter to Resource Sharing Receive Slip letter while in Borrowing, but item barcode does not show up, Chris Lee has submitted a sales force and is awaiting response.
RSFC members are providing feedback on Rapido Year One Evaluation where resource sharing is concerned since this will be submitted to cold next month.
The notes field has been turned off for lending and will be for borrowing soon because some institutions have been inputting patrons address on their for home delivery service but that information is viewed by other libraries so the privacy concern prompted this turn off until a solution can be found as to where else place that information.