Created by Kim Wobick, last modified by Chris Lee on Dec 06, 2024

Date

September 16, 2020

Participants

  • Jamie Lamberti, San Francisco (Chair, July 2020 – June 2021)

  • Kelly Ann Sam, San Marcos (Member, July 2019 - June 2021)

  • Dawnelle Ricciardi, Sonoma (Member, July 2020 – June 2022)

  • Karolyn Grimm, Stanislaus (Member, July 2020 – June 2022)

  • Metassebia Hailu, East Bay (Member, July 2020 – June 2022)

Discussion Topics

Campus Updates / Announcements


  • Stanislaus re-opened after being closed for 2 weeks due to fires

  • SF open now 

  • East Bay been having early closures due to air quality - staff back on Mon 09/14

  • San Marcos beginning to have more User Services staff go in to do book drop/shelve/test lockers 

Locker Task Force Update


  • Met last week

  • Teri created a survey to send out to Access Services/Circulation listserv about 

  • Creating documentation on Locker information

    • Best Practices/Policies 

    • Documentation 

      • Institution Specific 

        • Luxer Lockers CSUSM Manual (Holly) 

        • CSUSB ALMA Book Request Staff Workflow (Kim) 

      • Alma 

        • “ALMA Workflow_Patron Physical Item Request” (Kim) 

    • Letters 

      • Locker Letters

    • Advertising/Marketing/Signage 

    • Safety and Security 

      • Locker Safety and Security

  • Meeting again Thursday 

eCAUG Analytics Webinar Survey

(see survey)

  • Submissions deadline Thursday 9/17

  • Webinar proposed for October

  • Are there Fulfillment reports that would be beneficial?

  • Jamie proposed: Ebook vs. Physical usage statistics, Physical item requests (broken down by library, delivery type if possible, filled, unfilled)

  • Kelly Ann proposed: Course Reserves and Leganto 

  • FFC proposals: Digitization analytics; Usage Requests (ebook and physical); course reserves (being able cross-reference between fulfillment and course reserves), Leganto usage, variations in material types 

Fulfillment Services - Fall 2020

(see spreadsheet)

  • SF going to open for study space

  • Stanlislaus approved for student assistants 

  • Missing:

    • Bakersfield

    • Humboldt

    • Los Angeles

    • Pomona

    • San Diego

    • San Jose

Fulfillment Restart Checklist


  • Create protocols for staff and public spaces for social distancing

    • Bathrooms

      • Single bathrooms open only

      • Public bathrooms closed

    • Elevators

      • 1 person - 4 person occupancy

    • Stairs? 

    • Break rooms 

    • Office spaces 

Future Projects


Ideas:

  • New Alma UI Guide

  • Reorganize the wiki

  • Open forum

  • Create recommendations for contactless checkout and pick up

    • Curbside type of pick up 

    • Locker pick up 

    • Reservation pick up