ULMS Discovery : DITF April 26, 2024 Meeting

Personas

Developed by SJSU DLUX group

HC: Poly did a similar exercise that they built out from library data
Top task survey: why do you use the website - bolstered the personas out with data
Partnering with a course to look at SCA content - They get a lot of community research
Journey map - just checking out a book
JS: Can we add a paragraph for OneSearch use

CL: what user focus

HC: because relevancy can be a can of worms it’s good to keep or target personas in mind

Resource and material type

Update: Secondary resource types going forward
Jill figured out coding for GovDocs SRT that removes “University Press” titles
Look at how to add to Advanced search prefilters

Discussion:

CW: what are the settings and are they standard
CL: Scholarworks ?

CW: David is working on types for ScholarWorks

Support tickets

Update: See documents on GTI cases compiled by Christina H.

Discussion:

CH: Support cases related to GTI (43 cases) - 9 times, ExLibris fixed something - 1 time ran DeDupe index - 5, fix in a release - A LOT of we can’t fix it.

FRBR and Dedupe

Update: Jill experimenting in SJSU test view
Will FRBR basically be replaced by linked data info cards for Works?
Should we focus on experiments with Dedupe control only?

Title/portfolio matching

Update: ERM group found a solution that works for e-resources which come from, or can be put into collections. The solutions involve changing ViewIt settings for e-resource collections to eliminate
Document from ERM group:

Faceting

Update: SJSU doing UX Cafe-style testing in two weeks to get student feedback on facets

Discussion:
Jill has to type up notes from UX cafe

CW: Database comes up as an argument
HC: Poly wants it on the website - 1980’s reference

CO: no one knows that that means - what’s a database?

HC: “subscription publisher platforms”
CW: but professors says you need to use library databases - very confusing for users that don’t understand - check library journal for article on top 20 words users don’t understand - our expectations vs. users' expectations
HC: bootstrap 5 on the databases - is there a request to move to this?
CW: says this is an announcement from Springshare - but not ones
CL: look for that LJ article - these do not surface well in Primo - because students will search by “CINAL + topic” and that doesn’t help
HC - uses resource recommender to have these pop up
CL: search string statistics - top performing searches - people just type in the name of the database in the campus search box

HC: I like the resource recommender
CW: Sac does add database records - but assume SEO will pick up the A-Z list metadata

HC: resource recommended is a real manual process - AI summary at the top